Visitor Experience Assistant 

Organization: Revelstoke Railway Museum 

Wage: $19/hour 

Position: Part-Time, Student Employment 

About the Organization: The Revelstoke Railway Museum preserves and shares the rich railway heritage of Revelstoke and the surrounding region. Housed in a historic CPR station, the Museum engages visitors through exhibits, educational programs, and community events, fostering appreciation for the history and culture of Canada’s railways. 

Learn more at www.revelstokerailwaymuseum.com 

Job Summary: 

The Visitor Experience Assistant is a front-of-house role supporting visitor services, Museum Store operations, and community programs. This part-time position offers hands-on experience in museum operations, retail, customer service, and heritage-sector work. The Assistant will help create a welcoming, inclusive, and educational environment for all visitors. 

Key Responsibilities: 

● Welcome and assist visitors, providing information on exhibits, Museum programs, and local railway history. 

● Process admissions, memberships, and retail sales using the Museum’s POS system. 

● Assist with merchandising, inventory management, and online order fulfillment. 

● Perform light administrative tasks and support Museum operations and events. 

● Contribute to maintaining an accessible, safe, and welcoming environment for visitors of all abilities. Qualifications: 

● Student (high school, college, or university). No diploma required. 

● Basic computer skills, including Microsoft Office, Google Workspace, and the ability to learn POS systems. 

● Strong communication, customer service, and teamwork skills. 

● Enthusiasm for heritage, tourism, and community engagement. 

● Ability to lift up to 20 kg and work flexible hours, including weekends and holidays. Desired Attributes: 

● Positive, energetic, and reliable attitude. 

● Willingness to learn and follow instructions. 

● Interest in providing inclusive service to visitors of diverse abilities. 

Work Environment: 

● Part-time, in-person position at the Revelstoke Railway Museum, located in downtown Revelstoke, BC. 

● Hands-on experience in heritage tourism, retail operations, and visitor engagement. 

How to Apply: Please submit a cover letter and resume to: Victoria Hill, Executive Director Email: vhill@revelstokerailwaymuseum.org

Equity Statement: The Revelstoke Railway Museum encourages applications from youth with disabilities, Indigenous youth, visible minorities, and new Canadians, and accommodations will be provided upon request.