Job Description:

The Revelstoke Railway Museum is seeking an energetic, outgoing individual to join our visitor services and retail team on a part-time basis. 

Sales associates are integral to the museum’s success and help to create an accessible and enjoyable museum and retail experience for all visitors. In this front-of-house position, attendants are visitors’ first point of contact, providing a welcoming reception and sharing knowledge of the Museum and collection. In addition to processing admission, attendants are responsible for assisting visitors within the Museum Store , processing the sale of merchandise, memberships and transactional payments. 

Responsibilities: 

• Opening and closing the Museum following an established procedure. 
• Providing visitors with a warm and professional welcome, detailed information and support services to visitors upon reception. 
• Collecting and processing admission fees and membership and museum store sales. 
• Assisting with museum store display and inventory. 
• Handling a variety of administrative duties including, telephone inquiries, answering emails and balancing daily paperwork. 
• Helping with light tidying of the museum (e.g. watering plants, picking up litter, dusting display cases, windexing finger marks on windows, ensuring hand sanitizers are full). 
• Preparing and fulfilling online orders. 

Skills Required: 

• Comfortability with computers with specific experience with Microsoft, Google and POS systems similar to Shopify.
• Experience with retail operations like receiving merchandise, carrying out sales and restocking the floor.
• Comfortability with all diverse abilities as well as a willingness to continue learning. 
• Proven record of working well with others as well as independently. 
• Effective time management. 
• Excellent communication skills (verbally as well as written). 
• Multi-tasking. 
• Strong time management. 
• Shows initiative. 
• Has excellent problem solving skills. 
• Is comfortable with basic mathematical calculations and record keeping.
• Follows instructions with ease. 

Qualifications: 

• 1+ years in customer service, hospitality or non-profits considered an asset. 
• Available to work weekdays, weekends, and holidays as schedule.
• Able to lift, move and carry up to 20 kg. 
• Willingness to learn about the needs for folks with diverse abilities. 
• Strong sense of customer service.

For any information and/or questions, please send all inquiries to Victoria Hill

VHILL@revelstokerailwaymuseum.org

Please send a cover letter and resume to:

Victoria Hill

Executive Director

Revelstoke Railway Museum

719 Track Street West

PO Box 3018

Revelstoke, BC V0E-2S0

vhill@revelstokerailwaymuseum.org