CFBC: Turning Difficult Conversations into Opportunities for Growth

Description

In this dynamic, skills-focused workshop, participants will learn how to express themselves with clarity and confidence while building stronger, more respectful relationships. Through interactive activities and practical strategies, you'll develop assertiveness to speak up effectively, explore conflict resolution techniques that turn disagreements into productive conversations, and learn how to build trust and rapport for open communication. You'll also strengthen your ability to stay composed under pressure, enhancing both personal and professional interactions.

Did you know?:

1. Poor communication costs companies an average of $12,506 per employee per year due to lost productivity, misunderstandings, and unresolved conflict. (Source: Grammarly & The Harris Poll, 2023)

2. 86% of employees and executives cite lack of collaboration or ineffective communication as the root of workplace failures (Source: Salesforce, 2012)

3. Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout. (Harvard Business Review)

Learning Outcomes:

By the end of this session, participants will:

• Develop assertiveness to express thoughts and needs clearly and respectfully.
• Learn conflict resolution techniques to navigate disagreements productively.
• Build trust and rapport to foster open and honest communication.
• Strengthen self-management skills to stay composed and focused under pressure.

Presenter:

ROBERTA SAWATZKY

Price: $60.00*

*You may be able to receive this Workshop free of charge. Create an account or login to your dashboard to check your eligibility.

Register here.

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